Returns
Unused, unopened non-food accessories can be reviewed for return eligibility within the return window you publish at launch. Food and hygiene-sensitive items should follow the final safety and return rules you adopt.
RETURNS & REFUNDS
Simple support when an order is not right.
This launch-ready policy can be adjusted to match your final operational process before accepting live orders.
Damaged or incorrect items
Customers should contact support with the order number and clear photos if an item arrives damaged or incorrect.
Refund timing
Approved refunds should be returned to the original payment method. Bank and payment-provider processing times can vary.